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The Hero Voice platform

Modern AI communications on a serious phone-system foundation.

Hero Voice combines cloud PBX infrastructure, SIP support, mobile and desktop apps, call routing, analytics, and Hero-built AI voice workflows.

Architecture

How a call moves through Hero Voice.

Caller / business number
Inbound call to the client's number
Number routing
Carrier & SIP routing to the platform
Hero Voice phone system
Cloud PBX · call control · media
Hero Voice admin layer
Rules, permissions & configuration
Identity
  • Users & extensions
  • Lines
  • Devices
Endpoints
  • Mobile app
  • Desktop app
  • Desk phones
Call handling
  • IVR & queues
  • Voicemail
  • Call recording
Hero Voice AI receptionist
Answer · qualify · route · summarize
Customer records, notifications & follow-up
Summaries, transcripts & next steps
Partner admin & reporting
Multi-client management & insights
New

Partner Program for Marketers & Side Hustles

Resell the Hero Voice AI receptionist under your own brand. Branded customer billing with your logo is included free on every account — you keep the customer relationship, we power the platform.

Branded billing included free Built for marketers & side hustles No telecom background required
Explore the program
Technical feature groups

Everything under the hood.

New InstantSwitch migration apps
Move a client's whole phone system in a click.

Use our InstantSwitch apps to instantly move your clients' accounts, port numbers, and import call history and recordings — so their phone system is up and running in a click.

Built by Hero IT for partner delivery

A platform, a support model, and a go-to-market.

Hero Voice is built and managed by Hero IT as a partner-ready communications platform. Partners get the business phone system, AI receptionist, deployment workflows, support model, and go-to-market structure needed to sell modern voice services to their clients.

Explore the partner program

A modern voice platform your team can package, deploy, and support.